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Frequently Asked Questions
Can't find the answer you're looking for? Reach out to our customer support team.
We offer free standard shipping across Europe on all orders over €50. Orders are typically processed within 1-2 business days and delivered within 5-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.
Yes, all our wearable devices are compatible with both iOS and Android smartphones. Simply download our companion app from the App Store or Google Play, and follow the pairing instructions included with your device. The app provides full functionality across both platforms.
We offer a 30-day return policy on all products. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange within 30 days of delivery. Items must be unused and in original packaging. Please note that personalized or custom items cannot be returned.
All our smart watches and smart rings come with a 1-year manufacturer's warranty covering defects in materials and workmanship. This warranty does not cover normal wear and tear, accidental damage, or water damage beyond the stated IP rating. Extended warranty options are available at checkout.
